Privacy policy

This is an English translation provided for your convenience. The Dutch version of this privacy policy is legally binding.

I-JOB attaches great importance to the protection of your personal data. In this privacy policy, we explain in plain language how we handle your data, in accordance with the General Data Protection Regulation (GDPR). Do you have any questions? Please feel free to contact us.

Part 1 — Who we are

1. Data controller

I-JOB, based in the Netherlands, is the controller responsible for the processing of personal data as described in this privacy policy. Our contact details:

2. Scope

This privacy policy applies to all services provided by I-JOB, including:

• Visiting and using our websites (i-job.nl and i-job.site)
• Website development and maintenance for clients
• CRM systems and custom software
• Hosting services and email management
• Communication by email, telephone, contact forms and WhatsApp

Part 2 — What data we process

3. Categories of personal data

Depending on the service you use or the way in which you contact us, we may process the following data:

Identification and contact details:

• First name and surname
• Company name and job title
• Email address
• Telephone number
• Postal or business address

Financial and business data:

• Chamber of Commerce number and VAT number
• Invoicing and payment details
• Bank account number (only if you provide it to us yourself)

Technical data (when using our website):

• IP address
• Browser type, language preference and operating system
• Pages visited, visit duration and click behaviour (anonymised)
• Referring website

Communication data:

• Content of emails, contact forms and chat messages
• Notes and call records in our CRM

We do not process any special categories of personal data (such as health, religion or political opinions) unless this is strictly necessary for your assignment and you have given your explicit consent.

4. Minors

Our services are not directed at persons under the age of 16. We do not knowingly process data of minors without the consent of a parent or guardian. Do you suspect that we have nevertheless collected data of a minor? Please contact us at info@i-job.site and we will delete this data.

Part 3 — Why we process data

5. Purposes of processing

We process your personal data exclusively for the following purposes:

• Performance of a contract — to send you a quotation, deliver a service, build or maintain a website, and issue invoices.
• Client communication — to answer your questions, provide support and keep you informed about the progress of your project.
• Legal obligations — to comply with our tax and administrative obligations (such as the retention of invoices).
• Improvement of our services — to gain anonymised insight into how our website is used.
• Security — to prevent and detect misuse, fraud or cyberattacks.

6. Legal bases

We only process your data on the basis of a valid legal basis under the GDPR:

Part 4 — Retention and sharing

7. How long we retain data

We do not retain your data for longer than is necessary for the purpose for which it was collected:

Upon expiry of the retention period, data is securely deleted or anonymised, unless a legal obligation requires us to retain it for longer.

8. With whom we share data

We never sell your data to third parties. We only share your data with parties that are necessary for the provision of our services:

• Hosting providers — for hosting your website and our infrastructure (servers in the Netherlands)
• Bookkeeper and accountant — for our financial administration
• Payment service providers — such as Mollie or Stripe, only if you make a payment
• Email and communication providers — for sending transactional emails
• IT security partners — such as Patchman, for vulnerability scanning
• Competent authorities — only where we are legally obliged to do so

We have concluded data processing agreements with all of these parties, stipulating that they process your data confidentially and solely on our instructions.

9. Transfers outside the EU

We endeavour to process your data exclusively within the European Economic Area (EEA). Where a transfer to a country outside the EEA is unavoidable, this only takes place on the basis of appropriate safeguards, such as the standard contractual clauses of the European Commission or an adequacy decision.

Part 5 — Cookies

10. What are cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us to make the website function, to secure it, and to analyse its use.

11. Which cookies we use

• Functional cookies — strictly necessary for the website to function. These are always placed.
• Analytical cookies — to gain anonymised insight into website usage. We only use these with your consent.
• Tracking cookies — we do not place any third-party tracking or advertising cookies.

For further details, please refer to our cookie statement.

Part 6 — Security

12. How we secure your data

We take the protection of your data seriously and have implemented appropriate technical and organisational measures to prevent misuse, loss, unauthorised access and other undesired actions:

13. Data breaches

Should a data breach involving your data nevertheless occur despite our measures, we will report it within 72 hours to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) and — where required by law — to you personally.

Part 7 — Your rights

14. What rights you have

Under the GDPR, you have various rights with regard to your personal data:

• Right of access — you may request which data we hold about you.
• Right to rectification — you may have inaccurate data corrected.
• Right to erasure — you may request that your data be deleted (the "right to be forgotten").
• Right to restriction — you may have the processing of your data restricted.
• Right to object — you may object to the processing of your data.
• Right to data portability — you may request your data in a commonly used format or have it transferred to another party.
• Right to withdraw consent — where the processing is based on your consent.

15. How to exercise your rights

Would you like to exercise any of the above rights? Please send an email to info@i-job.site, clearly stating your request. To prevent misuse, we may ask you to verify your identity. We will respond to your request within 4 weeks.

16. Lodging a complaint

Are you dissatisfied with the way we handle your data? Please contact us first — we will gladly resolve the matter together. If we are unable to reach a solution, you always have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, via autoriteitpersoonsgegevens.nl.

Part 8 — Final provisions

17. Changes to this privacy policy

This privacy policy may be amended from time to time, for example due to changes in legislation and regulations or new services. The most recent version can always be found on this page, with the date of the last amendment stated at the top. In the event of significant changes, we will inform active clients personally by email.

18. Governing law

This privacy policy is governed exclusively by Dutch law. Disputes arising from this policy shall be submitted to the competent court in the district in which I-JOB has its registered office.